Processing and delivery times
Orders are prepared and shipped from the United States on business days (Monday to Friday, excluding US public holidays).
- Handling time: 1 business day after your order and payment are confirmed.
- Transit time: 1 to 3 business days within the United States.
- Orders placed on a weekend or public holiday are processed on the next business day.
- Delivery times are estimates from the carrier and are not guaranteed. Delays caused by the carrier, weather or incorrect addresses are outside our control.
Where we ship
We ship to all 50 US states. At checkout you will only be offered delivery to addresses we can currently ship to.
We do not currently ship outside the United States, including to the United Kingdom. When international shipping becomes available, this page and the checkout will be updated before any order to those countries is accepted.
Shipping costs
Free standard shipping on all orders within the United States. There is no minimum order value.
The delivery method and its cost are always shown at checkout before you pay. Any sales tax that applies to your order is also shown at checkout.
How we pack trading cards
Every order is packed to protect the cards in transit:
- Raw singles are shipped in a sleeve and a rigid holder, so the card cannot bend or move inside the parcel.
- Graded slabs are wrapped in protective padding and shipped in a box to protect the case from cracks and scratches.
- Sealed product (booster boxes, Elite Trainer Boxes, collections and cases) is shipped in an outer box with padding, so the factory seal and the product box arrive intact.
Order tracking
- You will receive an email with your tracking number when your order ships.
- Tracking information can take up to 48 hours to update after shipment.
- Higher-value orders may be sent with signature confirmation. If so, this will be shown in your shipping confirmation.
- If your tracking has not updated after 48 hours, contact us at support@tcgvanta.store.
Incorrect shipping address
Please check your shipping address carefully at checkout. You are responsible for entering a complete and correct address.
If you notice a mistake, contact us immediately. We can update the address before the order ships. Once the parcel has been handed to the carrier, we may not be able to change it.
Lost or damaged parcels
If your parcel arrives damaged, please take photos of the outer packaging and of the items before removing any card from its protection, then email support@tcgvanta.store with your order number.
If tracking shows your parcel as delivered but you have not received it, or the parcel appears lost in transit, contact us with your order number and we will open a claim with the carrier.
Once a claim is resolved, we will send a replacement or issue a refund as described in our Returns & Refund Policy.