Information we collect
When you place an order or create an account, we collect the information needed to process it:
- Name
- Shipping and billing address
- Email address and phone number
- Order details, such as the items you bought and the amount paid
Payment card details are entered directly into our payment provider’s secure form. We never see or store your full card number.
When you browse the store, we also collect technical information such as your IP address, browser type and the pages you visit, to keep the store secure and understand how it is used. Analytics cookies are only used if you accept them in the cookie banner.
How we use your information
- To process, ship and track your orders, and to handle returns and refunds
- To reply to your questions and support requests
- To prevent fraud and protect our store, customers and payment security
- To send order and shipping updates by email
- To send news and offers, only if you have agreed to receive them. You can unsubscribe at any time using the link in any marketing email.
Security
The store is served over a secure (HTTPS) connection, and payments are handled by providers that follow the PCI DSS security standard. No method of storing or sending data online is completely secure, but we use accepted industry practices to protect your information.
How long we keep information
We keep order records for as long as needed to fulfil your order, handle returns, and meet our legal, tax and accounting obligations. You can ask us to delete other personal information at any time.
Your rights and choices
You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing emails. Email support@tcgvanta.store and we will respond within the time required by applicable law.
Depending on where you live, you may have additional rights. California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what information we collect and to request its deletion. We do not sell or share personal information for cross-context behavioural advertising.
Age
Our store is intended for adults. To place an order you must be of legal age in your state of residence, or have the permission of a parent or guardian. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed. If the business is sold or merged, customer information may be transferred to the new owner, who will remain bound by this policy.
Contact
This store is operated by Tcgvanta, Inc, 521 Dumaine St Ste 101, New Orleans, LA 70116, United States. For any privacy question or request, email support@tcgvanta.store or call +1 (312) 520-8838.
See also our Terms of Service.